You probably think I am going to say something like,
“The customer is always right.” Right?? Wrong.

I have many philosophies when dealing with customers,
but I definitely do not believe that the customer is
always right. However, best casino bonuses UK when the customer is wrong,
you must handle the situation delicately.

There are many types of customers and each one needs
to be treated with respect and consideration no matter
how difficult they may be. I have found that most (not all)
people can be soothed out of their “nastiness”.

I used to work at our local casino and I would get all
kinds of customers to deal with. Most of them were
very pleasant as in the IM business, but there were a
few that were very difficult. There was this one night
when I came in contact with this particularly difficult
lady who, of course, was having bad luck. She was
just a bit**in” and blaming the casino!!